Belgravia Book answers your phone and texts with a gracious AI concierge, books and schedules the job, keeps your customers and cleaners informed by text, collects payment and keeps your books. Set it up yourself, step by step, with Ava to answer questions day or night, at a small-business price.
AI receptionist built inNo setup feeCancel anytime (free data moves: 12-month minimum)3% only when booked, never more than $15/mo
Incoming call · 9:41
A
Ava
Your AI concierge · answering
Ava: Good morning, Sparkle Maids. How may I help?
Booked & scheduled
Deep clean, every 2 weeks
WhenThu, Oct 15 · 9:00 AM
Home3 bed · 2 bath
ExtrasInside fridge
Price$259.25 save 15%
Confirmed
M
Assigned to Maria's team Free and closest that morning
Messages
Sparkle MaidsYou're booked for Thu at 9:00 AM. Add a card to hold your spot, charged only when we're done.
ReminderSee you tomorrow at 9! Need a change? Just reply.
YouCan we do 11 instead?
AvaDone. You're now Thu at 11:00 AM, and Maria knows.
Cleaning day
Sparkle MaidsMaria is on the way for your 11:00 cleaning!
Sparkle MaidsAll done! We charged $259.25 to your card. Thank you.
Sparkle MaidsHow did we do? A quick review means the world to us ★★★★★
I · The call
Answers calls day and nightBooks while you sleepTexts your customersDispatches your cleanersCharges when the job is doneKeeps your booksAnswers calls day and nightBooks while you sleepTexts your customersDispatches your cleanersCharges when the job is doneKeeps your books
2-minute tour
Ava shows you around
Ava, the AI receptionist built into Belgravia Book, walks you through a real cleaning company: the office, instant-price booking, recurring visits, card holds, the cleaner's phone page, loyalty points and the waitlist.
Belgravia Book for Residential Cleaners: the tour
Your website
A cleaning website, ready on day one
Pick a design. It fills in with your own cleanings, prices and recurring discounts, and every visitor gets an instant price box: bedrooms, bathrooms, how often, and "Book this cleaning". Add your photos, change any words from your phone, and use your own domain. No web designer, no hosting fee. Tap one to open the live sample company.
Already have a website you like? Keep it and link your Book now button to your Belgravia booking page.
Live demo
Meet Ava. Book a cleaning.
Pretend you're a customer of "Sparkle & Shine", our demo cleaning company. Talk to Ava out loud or chat with her: ask for a price and a time, and book it. Watch the job land on the owner's schedule and the texts arrive, live.
Click and talk, like a phone call. Uses your microphone. This is the same Ava your customers hear.
On your phone? Or call
The customer · you
Chat with Ava
Live AI
The owner's dashboard
Live schedule
Loading the schedule…
Text messages
Sent for you
Texts to the customer, the cleaner and the owner appear here after you book.
Fast-forward to cleaning day
A fictional demo company. Nothing is charged and no real texts are sent. The demo resets every night.
The Belgravia journey
From the first ring to the five-star review
One seamless experience for your customer, without lifting a finger. Every step happens on its own.
I
The call
Your AI concierge answers by phone, text or chat, quotes your real prices and offers open times.
II
The booking
The job is booked on the spot, recurring visits included, with a secure link to put a card on file.
III
The schedule
The right cleaner is assigned automatically and gets a text, plus tomorrow's roster each evening.
IV
The texts
Reminders, "on my way" and changes by simple reply. Customers never wait on hold again.
V
The finish
Tap Done: the card is charged, the books are updated, and a review request follows.
Everything included
A complete front office, exquisitely simple
Everything a growing cleaning company needs, in one beautiful place, without the learning curve.
AI concierge
Answers calls, texts and website chats around the clock in a warm, natural voice. Quotes from your own price list, and takes a message whenever it isn't sure.
Instant online booking
A polished booking page with live prices by bedrooms, bathrooms and extras. Booked in about a minute.
Recurring on autopilot
Weekly, every two weeks or monthly, with your discounts. Future visits book and assign themselves.
Smart dispatch
Jobs go to the cleaner who is free and least busy, with drive time built in. Cleaners get a private job page and simple text commands.
Card on file
Belgravia Pay (powered by Stripe) saves cards securely and charged the moment the job is done. Failed cards are followed up automatically.
Built-in bookkeeping
Every payment, tip, card fee and refund recorded on its job. See who owes you, bank statements sorted into tax categories, and a year-end summary to hand your tax preparer.
Team pay, worked out for you
Each cleaner's pay is worked out the moment a job is done: by percentage, per job or per hour, plus every tip. See exactly who is owed what, and record each payout. (Belgravia tracks pay; it doesn't run payroll or taxes.)
Switch in an afternoon
Bring your customers, repeating schedules and upcoming visits from Booking Koala or anywhere else. Keep your Stripe account and your customers' saved cards.
Checked before it's saved
Every imported row is previewed, and every total is checked against the preview after import. Nothing is texted or charged by surprise, and an import can be undone until its visits are used. Switch back to your old system any time.
Snap a receipt
Take a photo of a receipt and Belgravia fills in the store, date, total and sales tax for your books, and keeps the receipt with it. Included on every plan.
Sales & bookings at a glance
Today, this week, this month or any dates: sales, money collected, tips, bookings done, upcoming and cancelled, by team member and by service, compared with the period before.
Drag-and-drop calendar
See every booking by month, week or day, with a column for each person. Drag a booking to move it, or click an open time to book it.
Your data is yours
Download everything (customers, bookings, payments, books, receipts) in one click, any time, free. Encrypted backups are copied offsite every 15 minutes.
Your evenings, returned
Run the business. Not the phone.
While you're cleaning, Belgravia Book is answering, booking, reminding and collecting. You'll get a text when something truly needs you, and nothing else.
A text the moment a new booking arrives
Cleaners know where to be, without a single phone call
Customers reschedule by simply replying
Every conversation saved, so nothing slips
This week, handled for you
Calls answered by your AI receptionist38
New bookings14
Reschedules by text6
Reminders sent41
Reviews requested27
Collected automatically$6,842
Illustration of a typical week, not a real customer's figures.
Why Belgravia
The premium feel, without the premium bill
Belgravia Book
Typical booking software
Setup
Step by step in your dashboard, with Ava answering questions day or night
Often weeks of setup on your own
Phone and texts
Answered by your AI receptionist, 24/7, when you turn her on (on or off anytime). Free minutes every month, then 15¢ a minute
Missed calls, or an AI add-on: Jobber +$29/mo, GlossGenius +$50/mo, Fresha $99.95/mo*
Snap a receipt
Every plan
Jobber: on its Plus plan ($499/mo, or $280/mo billed yearly) or with its Bookkeeping add-on*
Price
3% of completed bookings only, never more than $15, $35 or $45 a month (by team size). No bookings, no bill
ZenMaid $19–$49, Booking Koala $27–$597, Jobber $49–$699, Housecall Pro $79–$329*
Bookkeeping
Included, with reports by day, week, month or any dates
A separate subscription
Free trial
No trial needed: you pay nothing until you get booked
7 to 14 days at most (Fresha 7, Jobber 14, GlossGenius 14)*
Contract
None, cancel anytime (a free data move has a 12-month minimum)
Annual plans are common
Your data
Download all of it free, any time; switch back any time
Often by request or report by report
Support
Instant AI help in the app, plus a real person by email
3% of your completed bookings. No bookings, no bill. Never more than your monthly max, and once you reach it the rest of the month is free. Everything included: website, online booking, schedule, payments, bookkeeping and Ava.
Just you
Owner-operators
$15 max / month
3% of completed bookings, never more than $15
Your cleaning website (5 designs, your own domain)
Online booking with instant prices
Recurring visits and discounts
Card on file, charged when done
Built-in bookkeeping
Ava, optional: 30 free AI receptionist phone minutes every month
Your size is set automatically by your active team. A job counts once its date has passed; refunded, cancelled and no-show jobs don't count, and bills under $5 roll into the next month. Ava, your AI receptionist, is optional: turn her on or off anytime. With Ava on, she answers calls, texts and website chat 24/7 with 30 / 100 / 200 free phone minutes every month, then 15¢ a minute (set a monthly limit any time); in a month she answers calls, the bill is at least $5 / $12 / $22. With Ava off you only pay the booking fee. Texting is optional: the phone companies' fees are $25 once, then $12 a month, and texts are 2¢ each. A card is needed before your first bill, or to turn on Ava or texting.
Just need an AI receptionist to answer the phone?
Keep your own booking system. Ava answers the calls you miss, answers questions from facts you approve, takes messages (urgent ones right away), connects callers to you with a one-line summary, and texts your booking link. Both plans include transfers, urgent alerts and a Monday report of every call.
Receptionist Lite · $39/month 200 minutes every month · 1 team login Start 30-day free trial
Receptionist Plus · $59/month 400 minutes every month · up to 3 team logins Start 30-day free trial
Busy month? When the minutes run low, 100 more are added for $15 automatically (you choose the most a month, and we text you each time), so Ava never stops answering by surprise. Prefer a hard limit? Turn automatic packs off. Texts are 2¢ each if you turn texting on. Cancel anytime (a free data move has a 12-month minimum).
Questions about a plan? Call Ava, our AI receptionist, on (832) 821-6140, day or night. Ask Ava for Wayne and she'll put you through or take a message.
"Your customers should feel looked after from the first ring to the final sparkle. That is the Belgravia standard, and Ava helps you set it up."
The Belgravia Book promise
Questions
Frequently asked
How does the AI concierge work?
It answers your business phone and text line, and the chat on your booking page. It uses your real prices and open times, books the job, and texts the customer a link to put a card on file. If it can't help, it takes a message and texts you.
Do my cleaners need an app?
No. Each cleaner gets a private job page by text with "On my way" and "Job done" buttons, and can also just text OMW, DONE or TODAY.
Do I need a website?
No. You get your own booking link to share anywhere: Google Business Profile, Facebook, Instagram or a text message. If you do have a website, we add a "Book now" button for you.
How do I get paid?
With Belgravia Pay, powered by Stripe. Money goes straight to your bank account. Customers save a card when they book, and it is charged when the job is marked done. You can also record cash or check payments.
Can customers change their own bookings?
Yes. They can reply to any text, use the link in their confirmation, or call. Changes are allowed up to the cutoff you choose (24 hours by default).
Can I use my own website address?
Yes. On every plan you can put the booking form on your own website. On Pro and Business, your booking page can also live at your own address, like book.yourcompany.com. See how it works.
Who can log in to my dashboard?
Only the people you give a login to. Your customers never need an account, and cleaners use a private link.
Is there a contract or setup fee?
No setup fee, and you can cancel anytime. One exception: if we move your data in from another system for free, there's a 12-month minimum. Cancel within 12 months (after your free trial) and a migration fee of $299, minus $25 for each month you stayed, applies. You see and accept this before anything is moved.
Do you work with businesses other than cleaning?
Yes. Day spas, massage studios, facials and head spas have their own edition with treatment menus, therapists, rooms and couples bookings. See Belgravia Book for Spas. Event and party rental businesses have their own edition too: see Belgravia Book for Event Rentals.
Questions?
Set it up yourself, with Ava
Start free and set everything up step by step in your dashboard. Ava answers your questions any time, day or night. Something she can't answer? Send it here and Wayne will get back to you.
